Privacy Notice

What we collect

Waitlist: the email address, optional seller handle, and optional message you submit. Accounts (invited users): your sign-in details (handled by our authentication provider) and the data you choose to import — your platform export files, which can include your sales records and your buyers' usernames and order information.

How we use it

Waitlist emails are used only to contact you about the pilot and early access. Imported data powers your own account's features (profit tracking, buyer history, and similar) and lets us keep the service running and help you when something breaks. We do not sell personal information, and we do not share it for marketing.

Who else touches it

Service providers that run our infrastructure process data on our behalf: hosting (Vercel), database (Neon), and authentication (Clerk). They act under their own security terms and our instructions.

Us: a named list of Sold and Found accounts — today, the two founders — can open your workspace to answer a support question or look into a problem, whether you reported it or we spotted it. That access is read-only: we cannot add, change, or delete any of your records. It includes the buyer usernames and order records in the files you imported. The one thing we do write is the record of our own visit, kept alongside your workspace's data — ask and we will show you yours. A screen where you can read that log yourself is planned, not built.

Your data is yours

Everything you import is exportable from the product. To have your information deleted — waitlist entry or account data — email contact@soldandfound.com and we'll handle it.

This notice will grow

This is an early-stage notice describing exactly what we do today. A complete, counsel-reviewed privacy policy and terms of service will replace it before the pilot opens broadly. If practices change, this page changes first.